How to ensure a positive Employee Experience
Happy employees make happy customers. Research shows that a positive employee experience leads to higher productivity and less absenteeism. Investing in the employee experience is
Improving communication in the workplace: what can we learn from the lockdown?
Last year many shops, restaurants, and hotels closed their doors unexpectedly. Frontline employees who commonly used to be the face of the organization were suddenly
10 effective employee retention tactics for your frontline workforce
With the labor shortage still hampering post-pandemic recovery for retail and hospitality organizations, hiring top-performing employees is only half the battle. The actual mission is
The 8 best internal communication tools
Internal communication is the glue that holds your organization together. When well-executed, it paves the way for business growth and a good brand image. Happy
Want to improve customer satisfaction? Start with your frontline
It’s become something of a cliché that “the customer is always right” and you can tell that it’s a cliché because it really doesn’t tell
How to improve your internal communication? 8 tips to consider
Internal communication has always been a hot topic. It’s the eternal dilemma for many HR managers and internal comms professionals: how to inform your employees
What is onboarding, and how do you approach it properly?
Onboarding is always a hot topic in HR land, and for a good reason. Onboarding is critical to employee engagement and the success of new
The key ingredients for an integrated, digital employee experience
Employee experience may not receive quite as much attention as other workplace terminology, like engagement, agility, and disruption, but it is arguably much more important.Employee
Frontline Olympics: 7 fun & easy activities to organize with your remote team
Mind-Blowing fact: Happy employees are more productive and provide better customer service – so don’t overlook the importance of having fun in the workplace. Fun and
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