10 effective employee retention tactics for your frontline workforce

With the labor shortage still hampering post-pandemic recovery for retail and hospitality organizations, hiring top-performing employees is only half the battle. The actual mission is to know how to retain them long-term. Employee retention in these industries is notoriously tricky. The turnover rate for retail and hospitality employees is estimated between 60 and 70 percent […]

Making employee engagement key to your employee advocacy program

Put in the most simple terms, employee advocacy is usually defined as the promotion of an organization by its staff. In practice, there is a little more to it than that. Effective employee advocacy relies on an engaged workforce, one that buys into a credible narrative about your brand. It goes far beyond simply telling […]