Hundreds of HR leaders trust Oneteam to connect, develop, and retain their most important asset.
With over 7,000 employees across 120+ locations, Fletcher Hotels continues to grow and thrive.
Every day, your team makes a lasting impact on guests—one experience at a time.
You celebrate a culture inspired by climbers and surfers, valuing quality, integrity, environmentalism, and justice, embracing a minimalist style that’s all about ‘do it our way.’
Your company is powered by a large group of frontline workers—spread across multiple locations, rarely at a desk, working in shifts, and often facing high turnover.
Leading and engaging this group is uniquely challenging, yet critical to your success.
Due to the nature of the frontline workforce, companies often struggle with higher employee turnover, increased absenteeism, and lower productivity.
All of which ultimately affect customer experience and business performance.
Most existing solutions simply don’t resonate with frontline employees.
Today’s workforce is tired of navigating a maze of outdated, fragmented tools that were never designed with them in mind.
Your employees are the heart of Virgin's success. Their engagement directly impacts guest satisfaction—studies show engaged hospitality workers increase customer loyalty by 38%.
When your frontline team feels valued, productivity rises and turnover drops, saving thousands in replacement costs. Making your workforce successful isn't just essential—it's what creates your sustainable competitive advantage in the competitive US hospitality market.
Replacing employees is expensive. By engaging and supporting your frontline teams, you can significantly cut down hiring and training costs while building a more loyal workforce.
Happy employees create happy customers. When your frontline teams feel valued, they deliver better service — leading to higher guest satisfaction, stronger loyalty, and repeat business.
One app that connects everyone at Fletcher Hotels
One app where the entire employee experience becomes phenomenal
A modulair platform that can be fully tailored to bring the Fletcher Hotels Employee Experience beyond your wildest imagination
The people platform that turns your frontline workforce into winning teams
Backed by 10+ years of experience helping hundreds of companies succeed with their frontline teams.
The people platform that turns your frontline workforce into winning teams
The monthly subscription fee is less than 1% of average monthly salary
We don't charge any implementation fees. With Starter, you get one implementation call. Essential and Professional customers receive unlimited support from our Customer Success team.
There is a one-off €500 set-up fee if you want an integration with one of our existing integration partners. If you want us to integrate with a new HR/WFM-system, there is a €2.000 set-up fee.
In-app branding to match your organization's look & feel is included in the Essential & Professional packages. Essential and Professional customers can also receive a fully whitelabeled app, for an additional €200 per month.
Customers with a Starter package get general support through email, chat, and phone. Customers with an Essential package have access to our team of Customer Success Managers and Professional customers get a dedicated Customer Success Manager with priority access.
With Oneteam, Fletcher Hotels can expand more quickly by maintaining a high employee retention rate, ultimately benefiting customers.