Het alles-in-één platform voor een succesvol frontline team
one team with Oneteam

Het alles-in-één platform voor een succesvol frontline team

Honderden bedrijven gebruiken Oneteam om hun medewerkers te bereiken, ontwikkelen en behouden via een eigen medewerkers app

The Fletcher Hotels
company

With over 7,000 employees across 120+ locations, Fletcher Hotels continues to grow and thrive.

Every day, your team makes a lasting impact on guests—one experience at a time.

A man standing next to a woman in a room.
A man standing next to a woman in a room.
A very tall building with a lot of windows.
A group of people sitting at a table with a laptop.

Fletcher Hotels
is unique

You celebrate a culture inspired by climbers and surfers, valuing quality, integrity, environmentalism, and justice, embracing a minimalist style that’s all about ‘do it our way.’

The frontline challenge

Your company is powered by a large group of frontline workers—spread across multiple locations, rarely at a desk, working in shifts, and often facing high turnover.

Leading and engaging this group is uniquely challenging, yet critical to your success.

A group of people with name tags attached to them.
A man holding his head in his hands.

Low engagement

Due to the nature of the frontline workforce, companies often struggle with higher employee turnover, increased absenteeism, and lower productivity.

All of which ultimately affect customer experience and business performance.

Current processes fail

Most existing solutions simply don’t resonate with frontline employees.

Today’s workforce is tired of navigating a maze of outdated, fragmented tools that were never designed with them in mind.

A woman wearing a hard hat looking at a cell phone.

Note from Oneteam’s founder

Your employees are the heart of Virgin's success. Their engagement directly impacts guest satisfaction—studies show engaged hospitality workers increase customer loyalty by 38%.

When your frontline team feels valued, productivity rises and turnover drops, saving thousands in replacement costs. Making your workforce successful isn't just essential—it's what creates your sustainable competitive advantage in the competitive US hospitality market.

Replacing employees is expensive. By engaging and supporting your frontline teams, you can significantly cut down hiring and training costs while building a more loyal workforce.

Happy employees create happy customers. When your frontline teams feel valued, they deliver better service — leading to higher guest satisfaction, stronger loyalty, and repeat business.

With love,
Ruben
Avatar
Ruben Wieman, Founder & CEO Oneteam
A group of people that are looking at the camera.

It’s time for a new way to connect
with frontline employees.

A group of five messages on a black background.A group of five messages on a black background.
We call it becoming a #oneteam

The Oneteam Platform

One app that connects everyone at Fletcher Hotels

One app where the entire employee experience becomes phenomenal

The Oneteam Platform

A modulair platform that can be fully tailored to bring the Fletcher Hotels Employee Experience beyond your wildest imagination

Company news
Chat
Communication groups
Employee directory
Documents
Onboarding journey
Offboarding surveys
Quizes
Shift schedule integrations
Payslip integrations
Microlearnings
Academy
Lifecycle surveys
Pulse surveys
AI chat bot
Knowledge base
Important messages
Employee recognition
Performance Management
Birthday celebrations
Shortcuts to other apps
Events
Ideabox
Anniversary celebrations
Ask HR form
Company news
Company news
Chat
Communication groups
Employee directory
Documents
Onboarding journey
Offboarding surveys
Quizes
Checklists
Shift schedule integrations
Payslip integrations
Microlearnings
Academy
Lifecycle surveys
Pulse surveys
AI chat bot
Knowledge base
Important messages
Employee recognition
Performance Management
Birthday celebrations
Shortcuts to other apps
Events
Ideabox
Anniversary celebrations
Ask HR form
Company news
Company news
Chat
Communication groups
Employee directory
Documents
Onboarding journey
Offboarding surveys
Employee recognition
Performance Management
Birthday celebrations
Shortcuts to other apps
Events
Ideabox
Anniversary celebrations
Ask HR form
Company news
Company news
Chat
Communication groups
Employee directory
Documents
Onboarding journey
Offboarding surveys
Quizes
Checklists
Shift schedule integrations
Payslip integrations
Microlearnings
Academy
Lifecycle surveys
Pulse surveys
AI chat bot

We’ve got your back — we’ll guide you every step of the way to becoming #oneteam.

Backed by 10+ years of experience helping hundreds of companies succeed with their frontline teams.

A man standing next to a woman in a room.
A group of people standing around a laptop computer.
50+
Employees
70%
Retention rate
65+
Clients served
1 million
Employees empowered

Hundreds of companies
already became Oneteam

The people platform that turns your frontline workforce into winning teams

"Vóór Oneteam konden we slechts met 20% van onze medewerkers in contact komen, omdat de rest geen zakelijk e-mailadres had. Nu bereiken we meer dan 90% van ons personeelsbestand, wat echt opmerkelijk is."
Annabeth van den Berg,
Internal Communications Officer
100+
Locaties
800+
Medewerkers
91%
Bereik
<14 days
Implementatie
"Bij Stayokay streven we ernaar om onze medewerkers om te vormen tot merkambassadeurs. Het alles-in-één digitale trainings- en communicatieplatform van Oneteam helpt ons daarbij."
Liza de Vos,
Head of Human Resources
>40%
Betere betrokkenheid
600+
Nieuwe werknemers per jaar
"Op de vraag: 'Op een schaal van 1 tot 5, hoeveel meer betrokken voel je je bij Norah sinds je gebruik maakt van Oneteam?' scoorde we 4,3/5 behaal, wat de positieve impact van Oneteam op onze organisatie weerspiegelt."
Esmay Schipanski,
People and Culture Manager
86%
Betere betrokkenheid
40%
Hogere productiviteit
"97,3% van onze medewerkers maakt actief gebruik van Oneteam. De verbeterde communicatie en betrokkenheid van onze eerstelijnsmedewerkers heeft een positieve invloed op ons bedrijf. Ons personeel heeft meer zelfvertrouwen op de vloer en kunnen daarom onze gasten de best mogelijke ervaring bieden."
Caroline Bosman,
Operations Manager
<14 days
Implementatie
98%
Actieve gebruikers
10+
Hotels
"Oneteam helpt ons om onze collega's te motiveren, te inspireren en te ontwikkelen, wat duidelijk bijdraagt aan het succes van ons bedrijf. Het helpt ons echt om een brug te slaan tussen de medewerkers op het hoofdkantoor en in de winkels."
Natascha Poncia-Kilsdonk,
Recruitment & Development
3000+
Medewerkers
120+
Winkels
96%
Actieve gebruikers

The easiest business case you ever made

The monthly subscription fee is less than 1% of average monthly salary

“Since switching to Oneteam, we’ve seen a dramatic improvement in communication and productivity. The all-in-one platform allows us to reach everyone, share updates, and connect seamlessly across departments.”
Eline Ligthart
Employee Journey Manager, Westcord Hotels

Here are some common
questions we get asked

How much are the implementation costs?

We don't charge any implementation fees. With Starter, you get one implementation call. Essential and Professional customers receive unlimited support from our Customer Success team.

Are there any additional costs?

There is a one-off €500 set-up fee if you want an integration with one of our existing integration partners. If you want us to integrate with a new HR/WFM-system, there is a €2.000 set-up fee.

Is it possible to create a fully branded employee app?

In-app branding to match your organization's look & feel is included in the Essential & Professional packages. Essential and Professional customers can also receive a fully whitelabeled app, for an additional €200 per month.

What kind of support can I expect from Oneteam?

Customers with a Starter package get general support through email, chat, and phone. Customers with an Essential package have access to our team of Customer Success Managers and Professional customers get a dedicated Customer Success Manager with priority access.

MONDAY MORNING/ Cloudy/ Weather: Page 38
Hospitality Management

Fletcher Hotels is the fastest-growing hotel organization

A large building with a pool in front of it.
Fletcher Hotels, the fastest-growing hotel organization in the Netherlands, boasts an impressive portfolio of 150 unique hotels. Each location offers a distinctive charm, catering to diverse tastes and preferences, from coastal retreats to historic city escapes.
“Our employee turnover is half the industry standard, a testament to our exceptional workplace culture and commitment to employee satisfaction, and we boast the highest-rated staff in the hotel sector,” says Rob Horikson of Orange Hotels, California.

Is this the future of
Fletcher hotels?

With Oneteam, Fletcher Hotels can expand more quickly by maintaining a high employee retention rate, ultimately benefiting customers.