6 crisis communication tips to keep your employees up to date
March 21, 2020
A clear communication plan provides stability for your organization. Your company is depending on it. Answer questions and take away uncertainty amongst your employees. Make use of our 6 tips for crisis communication!
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7 ways to create a smooth and engaging preboarding experience
December 15, 2021
Preboarding starts right at the moment your new hire signs the employment contract. By having a structured preboarding experience, new employees get engaged with your organization even before their first day of work. And that will improve employee productivity, satisfaction, and retention.
New Hire Training: get frontline employees ready for the job
December 21, 2021
A successful and engaged workforce is the foundation of any organization. Yet finding the most effective way to get new employees up and running is often a challenge. The training of new employees is not the same process for everyone. Organizations can incorporate multiple training methods and topics to ensure that all new employees receive the necessary knowledge, skills, and tools. This blog post will guide you through creating a new hire training program for deskless employees.
9 simple strategies to boost motivation on the frontline
February 14, 2022
Motivating employees. Surely this is not the first time you hear that it’s pretty much synonymous with increasing engagement and satisfaction, improving work performance, and reducing employee turnover. Motivated employees are more engaged and productive, call sick less often, and are a positive calling card to the outside world. But what exactly shall you do to boost the motivation of your deskless employees? How do you motivate someone, and what can you do better? In this article, we give you 9 useful tips for intrinsically motivating your employees and how you can measure the motivation of your staff.
10 effective employee retention tactics for your frontline workforce
November 14, 2022
With the labor shortage still hampering post-pandemic recovery for retail and hospitality organizations, hiring top-performing employees is only half the battle. The actual mission is to know how to retain them long-term. Some people will want to work in retail or hospitality for a longer period, and for some, it is just a part-time job alongside their studies. Sometimes turnover is inevitable if they change careers based on their education, but it’s a total waste if they quit for reasons you can control. Decreasing turnover by a few percent will already have a significant impact. Your employees are your most valuable asset, which is why especially during these unprecedented times, finding the right retention strategy deserves your full attention. We’ve put together a list of concrete ways to round out your employee retention program and boost engagement with your deskless employees.
11 Employee Experience tips for 2024
December 20, 2023
In 2022, deskless industries, such as retail and hospitality, were confronted with a number of drastic trends and developments. Take The Great Resignation, for example, a trend in which deskless employees resigned en masse. After The Great Resignation, came the so-called Great Attrition. More and more employees are quitting or considering quitting their jobs, often because there is a gap between what they want and what their employers think they want. There are more and more deskless jobs available, but fewer people want these jobs. Many organizations have to deal with staff shortages, closures, and high employee turnover rates. Time for organizations to take a closer look at their frontline. They need to look at their stores and innovate faster than they do within their corporate headquarters. Ultimately, the individuals actually based within your stores (your deskless workforce) are the ones that manage your day-to-day operations. They are the lifeblood of your organization. If they leave, and you just have a corporate staff left, you’re not going to sell much. It all comes down to the enormous gap between the headquarters and the deskless workforce. That is why companies should focus on bridging that gap in the upcoming year and start making their deskless employees more successful and engaged. With these tips, we are sure you will succeed.
The old vs. new way to connect with your frontline workforce
October 20, 2022
The way companies currently connect with their deskless workers is broken, causing significant problems like high employee turnover and low productivity. In this blog post, we will dive into the current critical challenges for organizations with frontline workers, the old vs. new way of connecting with your frontline, and what you need to do to win the hearts of your deskless employees and, ultimately, your customers.
10 Tips to develop a successful e-learning program for frontline workers
June 9, 2022
Explore 10 practical tips to create a thriving e-learning program tailored for deskless workers, empowering you to enhance employee skills, knowledge, and job performance while overcoming unique challenges in remote training.
6 reasons to invest in employee experience
July 2, 2021
In order to help you build a business case within your organization and make the employee experience an important topic of the business strategy, I’ll share 6 reasons to invest in the employee experience of your deskless employees today.
