The Art of Recognition: How to motivate and reward retail employees
April 12, 2023
Employee recognition is of huge importance. But how to create a culture of appreciation? Read all about it in this blog post. ✓
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What is an intranet and which type of intranet is best for your organization?
March 9, 2023
An intranet is a software platform that connects all the computers, smartphones, and other devices on your company’s network. It provides a convenient channel for sharing information within the company. At the same time, it enhances collaboration, increases productivity, and offers many other benefits. But what exactly is an intranet? What can you use it for? And what type of intranet is best for organizations with large numbers of deskless employees? This article answers all those questions and more.
5 AI tools to help you boost your internal communication
January 18, 2023
In this blog post, we’ll talk about how AI can help you to keep your deskless workforce engaged. I know, I know—it’s a buzzword, and it’s all over your LinkedIn timeline these days. But what does it actually mean? And more importantly, how can it help your team to work more efficiently and boost employee engagement? We’ll share some tips and tools for you to use today.
WhatsApp for internal communication? Think again!
July 26, 2022
WhatsApp is not suitable for internal communication. In this blog post, we’ll share the 6 main reasons why you should stop using WhatsApp for business communications, and we’ll dive into the best alternative for WhatsApp.
Want to improve customer satisfaction? Start with your frontline
October 14, 2021
It’s become something of a cliché that “the customer is always right” and you can tell that it’s a cliché because it really doesn’t tell you much – not about most businesses, anyway. According to a recent customer satisfaction survey by Microsoft, 61% of customers around the world have stopped doing business with a company due to a poor customer service experience. Among the Millennial age group, one in two consumers has complained about a brand on social media.
How to ensure a positive Employee Experience
December 2, 2021
Happy employees make happy customers. Research shows that a positive employee experience leads to higher productivity and less absenteeism. Investing in the employee experience is a win-win. But what is it really, and what can employers do to take it to the next level?
Improving communication for frontline employees
November 24, 2021
Good internal communication starts with your frontline workers. Up to 70% of the global workforce are non-desk employees, yet they're often overlooked. Discover the most common communication mistakes and 10 practical tips to keep your frontline workers informed and engaged.
The Great Resignation: 8 tips on how retailers can attract and retain employees
March 28, 2022
While it’s true that more people are quitting their jobs – that’s only half the story. Far from leaving the workforce entirely, most “quitters” are switching roles, using the tight labor market to their advantage as they seek better employment opportunities. That is certainly the case in the retail sector, where 721,000 US workers left their jobs last August as part of record departure numbers. But rather than being viewed as a disaster, the “Great Resignation” is an opportunity for retailers to reconfigure their services, communication, culture, and other parts of the employee experience to attract and retain their most valuable employees.
Frontline Olympics: 7 fun & easy activities to organize with your remote team
August 4, 2021
Mind-Blowing fact: Happy employees are more productive and provide better customer service – so don’t overlook the importance of having fun in the workplace.
