WhatsApp for internal communication? Think again!
July 26, 2022
WhatsApp is not suitable for internal communication. In this blog post, we’ll share the 6 main reasons why you should stop using WhatsApp for business communications, and we’ll dive into the best alternative for WhatsApp.
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5 AI tools to help you boost your internal communication
January 18, 2023
In this blog post, we’ll talk about how AI can help you to keep your deskless workforce engaged. I know, I know—it’s a buzzword, and it’s all over your LinkedIn timeline these days. But what does it actually mean? And more importantly, how can it help your team to work more efficiently and boost employee engagement? We’ll share some tips and tools for you to use today.
Improving communication for frontline employees
November 24, 2021
Last year many shops, restaurants, and hotels closed their doors unexpectedly. Frontline employees who previously served as the face of many organizations were suddenly forced to remain at home for long periods. How does good internal communication ensure that your deskless employees remain connected and engaged in times of uncertainty? And that they continue to receive up-to-date information in case the doors open again? Many of these non-desk workers have faced staggering levels of fatigue, disengagement, and anxiety during the COVID-19 pandemic. Improving communication in the workplace could improve things for frontline employees in all three areas. Last update: May 3, 2022
Social intranets explained: how they connect and engage your employees
January 19, 2022
Nowadays, you can no longer ignore a social intranet. In fact, with the arrival of Facebook, LinkedIn, and Instagram, interaction has taken on a different meaning. These platforms suddenly became available to everyone because they are accessible and fun to use. Therefore, it didn’t take long before they spread to the workplace. But what exactly is a social intranet? And how do you use this within a company?
Want to improve customer satisfaction? Start with your frontline
October 14, 2021
It’s become something of a cliché that “the customer is always right” and you can tell that it’s a cliché because it really doesn’t tell you much – not about most businesses, anyway. According to a recent customer satisfaction survey by Microsoft, 61% of customers around the world have stopped doing business with a company due to a poor customer service experience. Among the Millennial age group, one in two consumers has complained about a brand on social media.
7 reasons why you should start using an internal communication platform
October 6, 2020
Having one central internal communication platform in place is key for companies with many non-desk workers. In this blog post, we'll share 7 reasons to start using an internal communication platform.
The 6 core elements of a successful digital employee experience
September 1, 2021
Employee experience may not receive quite as much attention as other workplace terminology, like engagement, agility, and disruption, but it is arguably much more important. In this blog post, we share the key ingredients for an integrated digital employee experience.
The 8-step guide to effective internal communication
December 9, 2021
With an internal communication plan, employees always know what is going on in your organization, the company goals, and what is expected from them. Even if something suddenly changes, they’re up to date and know what to do. It’s the perfect combo to boost their engagement, motivation, and how well they can do their job.
What is internal communication and why does it matter?
February 16, 2022
While much thought is put into branding and external marketing, the importance of internal communication is often neglected. This is despite the fact that, when done well, it can improve engagement, clarity, and transparency at your company. Whether it concerns an organization-wide culture audit or a smaller-scale update, internal communications should not be undervalued.
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