The ultimate guide to employer branding: how to attract and keep top talent

Inês Pinto

What is employer branding?

Picture this: a talented candidate has two job offers on the table. Both companies offer a similar salary and benefits, but one radiates a strong sense of culture, growth, and purpose. The other? Just another job. Which do you think they’ll choose?

That decision is employer branding in action.

Employer branding refers to the reputation and perception of your company as a workplace. It’s the story people tell about what it’s like to work for you — shaped by your values, culture, leadership, and employee experience. Unlike corporate branding, which markets your products or services, employer branding markets your company as a place to work. And in a competitive labor market, that difference is crucial.

Why employer branding matters more than ever

Today’s jobseekers are better informed and more selective than ever. Before applying, most will Google your company, check your LinkedIn, read Glassdoor reviews, and ask around. If they don’t like what they find, they’ll move on.

Strong employer branding is no longer a nice-to-have; it’s a strategic necessity. Consider this:

  • According to a LinkedIn study, companies with a strong employer brand can reduce their cost-per-hire by up to 50%.
  • This same study found that organizations with a strong employer brand experience a 28% reduction in employee turnover rates.
  • A survey by HR Daily Advisor found that 92% of employees would consider leaving their current job for a company with an excellent corporate reputation.
  • Research by Universum indicates that 78% of the World’s Most Attractive Employers say employer branding is a critical strategy to remain competitive in an economic slowdown.

In short: if you want to attract the best, keep the best, and engage the best - employer branding is your secret weapon.

why is employer branding important

How employer branding impacts attraction and retention

Attracting talent

A compelling employer brand acts like a magnet. It shows candidates what your company stands for, what makes it different, and why they should want to join. Think of it as your Employer Value Proposition (EVP) in action — the unique mix of benefits, culture, and purpose that sets you apart.

For example: Patagonia doesn’t just sell outdoor gear; it sells purpose, attracting candidates who care deeply about sustainability. Netflix highlights freedom and responsibility, attracting entrepreneurial self-starters.

When communicated well, your brand helps candidates self-select: the right people lean in, and those who don’t fit look elsewhere.

Retaining talent

Attraction is only half the battle. Once people join, your brand has to live up to the promises you made. Employees who feel proud to work for you — because they identify with your values, feel supported, and are treated fairly — are more engaged, more motivated, and far less likely to leave.

A strong employer brand fosters a sense of belonging and pride. And when employees feel valued, they not only stay longer, but also become your biggest ambassadors, recommending your company to others.

5 steps to building an employer branding strategy

1. Define your Employer Value Proposition (EVP)

Your EVP is the foundation of your employer brand. It’s the answer to: Why should someone choose to work here?

  • Is it career development opportunities?
  • A culture of innovation?
  • Work-life balance?
  • Purpose-driven work?

Talk to your people. Run surveys, focus groups, or casual chats to discover what they value most. You may find surprises — employees might value autonomy and flexibility more than salary increases.

2. Align with company values, mission, and vision

Employer branding only works if it’s authentic. Your EVP must align with your company’s DNA. If you promote collaboration but your culture is cut-throat, people will notice — and your reputation will suffer.

Look at your mission and values. Ask: Do our internal employee experiences reflect what we claim externally? Alignment builds trust.

3. Research internally and externally

Don’t guess. Gather data.

  • Internally: Ask employees how they perceive your brand. What do they love? What frustrates them? Why do they stay? Why do they leave?
  • Externally: Analyze competitor strategies, read employer review sites, and monitor your reputation online. This will show where you stand and where you can differentiate.

4. Develop a content strategy

Stories bring your employer brand to life. Create authentic content that shows what it’s like to work at your company. Examples include:

  • Employee testimonials (videos, blogs, or short social posts).
  • Behind-the-scenes glimpses of projects, events, or social impact initiatives.
  • Day-in-the-life spotlights on different roles.

Make it consistent. Use the same tone, visuals, and key messages across your careers page, job ads, LinkedIn, and even onboarding materials.

5. Leverage social media and digital platforms

Your careers page isn’t enough. Candidates want to see real culture in action. Social media, employer review sites, and employee advocacy can amplify your brand.

Encourage employees to share their authentic experiences. Celebrate wins, highlight community projects, and show that you’re more than just a workplace — you’re a community.

Common mistakes in employer branding

Even the best strategies fail if these pitfalls are ignored:

  • Treating branding as a marketing campaign only. Employer branding isn’t just glossy videos or slogans. If the culture doesn’t back it up, people will see through it.
  • Ignoring frontline employees. Too often, branding efforts focus only on corporate staff. But frontline employees are your brand ambassadors to customers every day. If they’re disengaged, your brand suffers.
  • One-and-done mentality. Employer branding needs continuous nurturing. Cultures evolve, so your strategy must too.

Measuring the success of your employer brand

How do you know if it’s working? Track both hard metrics and soft signals:

  • Application rates: More quality applicants is a good sign.
  • Source of hire: Are people coming through referrals (a great indicator) or expensive job boards?
  • Cost per hire: A strong brand should lower this over time.
  • Employee retention rates: Are fewer people leaving early?
  • Engagement scores: Higher satisfaction often reflects a stronger brand.
  • Social sentiment: Are people talking positively about your company online?

Pro tip: Exit interviews are gold. If people leave because expectations didn’t match reality, that’s a branding problem.

Case study: how Kwalitaria boosted its employer brand

Kwalitaria, a Dutch franchise organization, struggled with a communication gap between headquarters, franchise entrepreneurs, and employees. The result? Disconnected staff, low awareness, and a weak sense of unity.

By adopting Oneteam as their all-in-one employee platform, they transformed communication and engagement. Employees suddenly had access to key information, training, and interactive updates - all in one app.

The results:

  • A high adoption rate of almost 80%.
  • Stronger communication between entrepreneurs and employees.
  • A noticeable boost in pride and unity across locations.

In short: engaged employees became proud ambassadors of the Kwalitaria brand. Proof that employer branding is not just about external messaging, but about improving the internal employee experience first.

Key takeaways

  • Employer branding is how you attract, engage, and retain talent in a competitive market.
  • Start with a clear EVP, align it with your values, and bring it to life with authentic stories.
  • Measure your success, but don’t just track numbers - listen to employee voices too.
  • Avoid treating it as just marketing; real culture always shines through.
  • Remember: your strongest brand ambassadors are your employees, especially those on the frontline.

When done well, employer branding isn’t just a strategy. It’s a promise, lived out every day by the people who work for you.

Article written by
Inês Pinto