Oneteam for Hospitality

Are you looking for a way to boost the return on investment for your hotels, restaurants, cafes, or leisure facilities? Investing in the employee experience of your deskless workforce is the key to success. With Oneteam, you can easily connect and engage with your team, streamline the onboarding and training process for employees, and gather valuable feedback directly from the heart of your organization. Don’t miss out on the opportunity to take your business to the next level.

G2 review of Oneteam's performance

Bring the entire digital employee experience together in one platform

Oneteam’s employee app helps leading hospitality organizations to connect, train, and engage their deskless workforce.

Example of internal communications for retail with an employee app


Provide one channel for all communication

With Oneteam, you can connect and engage with your desk and non-desk workers seamlessly. Communicate directly with your location managers, F&B employees, and housekeeping department all in one place. This level of engagement will help boost productivity and employee satisfaction levels, resulting in a better guest experience. No more siloed communications, no more missed messages and no more frustration.


Digitize the onboarding process​

Welcome new deskless employees to your organization with personalized, mobile-first onboarding experiences with Oneteam. Make new hires feel at home, fully prepare them to provide excellent service, and increase employee retention.
Example of the onboarding module in Oneteam
Example of e-learning in


Train hospitality employees via digital training modules

Centralize all digital training on your easy-to-use mobile employee experience platform. Let them enjoy the best mobile experience and easily create bite-sized mobile learnings built to fit the needs of your remote hospitality employees.


Improve your operational efficiency with digitized forms and checklists

Stop wasting time with endless communication loops and old-fashioned paperwork. Remove friction for your hospitality employees and improve the quality and speed of business processes with easily accessible forms and checklists.
Example of forms in Oneteam
Example of surveys in Oneteam's employee app


Gather valuable feedback from the heart of the organization​

Your deskless employees are the face of the brand and know best what’s working, and what’s not. Give your employees a voice via employee surveys and instantly spot improvements to optimize the employee and guest experience.


Integrate with existing HR and WFM software for a fully integrated digital employee experience​

Synchronize employee data, work schedules, and shift changes through integrations with any WFM & HR system your hospitality organization uses.
Oneteam integration partners

Companies that became one team

"Our wish was one app, a WestCord employee app, in which all internal communications is centralised per team, hotel and on a WestCord Hotels level. And this app also had to include employee training and digital micro learnings."

Eline Ligthart

Employee Journey Manager - Westcord Hotels

"To measure the impact of Oneteam, we sent out a survey to all our employees. When asked, "On a scale of 1 to 5, how much more engaged do you feel with Norah since using Oneteam?" Oneteam scored 4.3 out of 5, which reflects the positive impact Oneteam has on our organization."
Esmay Schipanski
People & Culture Manager at Norah

Esmay Schipanski

People and Culture Manager - Norah

"At Stayokay, we strive to transform our employees into brand ambassadors. Oneteam’s digital learning and communication platform helps us to do so."

Liza de Vos

Head of HR - StayOkay Hotels

"Oneteam offers us an all-in-one solution for employee experience. Instead of 4 systems, we can now offer our employees one solution for internal communication, onboarding, microlearning and integrated work schedules."
Brenda Kovac, HR Manager at Optisport

Brenda Kovac

HR Manager - Optisport

"In addition to the communication component, it is also possible to offer onboarding or eLearning modules via Oneteam. This helps us to train our employees and make them successful in their work."
Erwin de Bruin
Finance & Operations Director at Dudok Horeca Group

Erwin de Bruin

Finance and Operations Director - Dudok Horeca Group

"With Oneteam, we have a central information point via which we can easily communicate with the entire organization or different subgroups. Our communication has not only become more efficient and more structured but also more advanced."

Thijs Meijnen

HR Advisor - Leussink Retail Group

"Where we previously had virtually no interaction, we now receive valuable feedback from all over the organization. 100% of our franchise entrepreneurs use the platform on a daily basis and we also see that there are days where more than 70% of all employees are active on the platform.”

Kevin ter Maten

Head of Marketing - Verhage

97.3% of our employees actively use Oneteam. The improved communication with and involvement of our frontline employees has a positive impact on our business. The frontline employees are more confident on the floor and can therefore offer the best possible experience to our guests.”

Caroline Bosman

Communications & Operations Manager - Amrâth Hôtels

“Prior to Oneteam, we could only connect with 20% of our employees, as the rest lacked a business email address. Now, we're reaching over 90% of our workforce, which is truly remarkable.”

Annabeth van den Berg

Internal Communication -Toolstation

"What we liked especially was that Oneteam has a great user experience from both the user and the admin side, an intuitive design, and offers more than just internal communication. Furthermore, it provided the best deal for a buck of all vendors."

Daniels Polevačiks

Project Manager - DPD