Oneteam for Retail

Are you a retail business looking to boost customer satisfaction and drive sales? Look no further than your deskless workforce! Oneteam’s employee app is the perfect solution to make your employees successful and engaged. Oneteam helps retailers to improve communication, increase efficiency, and empower employees to deliver exceptional customer service.

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The all-in-one app for retail employees

Oneteam’s employee app offers leading retailers the all-in-one solution to make their employees successful and engaged.

Example of internal communications for retail with an employee app

INTERNAL COMMUNICATIONS

Provide one channel for all communication

Unify all internal communications for retail employees on one platform, and connect and engage with both desk and non-desk workers, including store managers, shop floor employees, and warehouse workers. Experience an increase in engagement levels among all retail staff.
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Onboarding

Digitize the onboarding process​

Design personalized and engaging pre-boarding and onboarding experiences for retail employees to make them feel welcomed from day one. Utilize a mobile-first onboarding solution, through interactive videos, quizzes, and gamification, to efficiently onboard new retail employees.
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Example of the onboarding module in Oneteam
Example of e-learning in Oneteam.io

E-LEARNING

Train retail employees via digital training modules

Centralize all digital training for retail employees in your easy-to-use employee experience app, providing them with a seamless mobile experience. Use the platform to create microlearning modules tailored to the specific needs of deskless retail employees, such as product knowledge or customer service skills. For example, providing a microlearning on how to handle customer complaints in your shop.
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FORMS AND CHECKLISTS

Improve your operational efficiency with digitized forms and checklists

Stop wasting time with endless communication loops and old-fashioned paperwork. Remove friction for your retail employees and improve the quality and speed of business processes with easily accessible forms and checklists.
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Example of forms in Oneteam
Example of surveys in Oneteam's employee app

SURVEYS

Gather valuable feedback from the heart of the organization​

Your shop floor employees are the face of the brand and know best what’s working, and what’s not. Give your employees a voice via employee surveys and instantly spot improvements.
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INTEGRATIONS

Integrate with existing HR and WFM software for a fully integrated digital employee experience​

Synchronize employee data, work schedules, and shift changes through integrations with any WFM & HR system your hospitality organization uses.
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Oneteam integration partners

Companies that became one team

"Our wish was one app, a WestCord employee app, in which all internal communications is centralised per team, hotel and on a WestCord Hotels level. And this app also had to include employee training and digital micro learnings."

Eline Ligthart

Employee Journey Manager - Westcord Hotels

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"To measure the impact of Oneteam, we sent out a survey to all our employees. When asked, "On a scale of 1 to 5, how much more engaged do you feel with Norah since using Oneteam?" Oneteam scored 4.3 out of 5, which reflects the positive impact Oneteam has on our organization."
Esmay Schipanski People & Culture Manager at Norah

Esmay Schipanski

People and Culture Manager - Norah

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"At Stayokay, we strive to transform our employees into brand ambassadors. Oneteam’s digital learning and communication platform helps us to do so."

Liza de Vos

Head of HR - StayOkay Hotels

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"Oneteam offers us an all-in-one solution for employee experience. Instead of 4 systems, we can now offer our employees one solution for internal communication, onboarding, microlearning and integrated work schedules."
Brenda Kovac, HR Manager at Optisport

Brenda Kovac

HR Manager - Optisport

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"In addition to the communication component, it is also possible to offer onboarding or eLearning modules via Oneteam. This helps us to train our employees and make them successful in their work."
Erwin de Bruin Finance & Operations Director at Dudok Horeca Group

Erwin de Bruin

Finance and Operations Director - Dudok Horeca Group

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"With Oneteam, we have a central information point via which we can easily communicate with the entire organization or different subgroups. Our communication has not only become more efficient and more structured but also more advanced."

Thijs Meijnen

HR Advisor - Leussink Retail Group

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"Where we previously had virtually no interaction, we now receive valuable feedback from all over the organization. 100% of our franchise entrepreneurs use the platform on a daily basis and we also see that there are days where more than 70% of all employees are active on the platform.”

Kevin ter Maten

Head of Marketing - Verhage

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“97.3% of our employees actively use Oneteam. The improved communication with and involvement of our frontline employees has a positive impact on our business. The frontline employees are more confident on the floor and can therefore offer the best possible experience to our guests.”

Caroline Bosman

Communications & Operations Manager - Amrâth Hôtels

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“Prior to Oneteam, we could only connect with 20% of our employees, as the rest lacked a business email address. Now, we're reaching over 90% of our workforce, which is truly remarkable.”

Annabeth van den Berg

Internal Communication -Toolstation

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"What we liked especially was that Oneteam has a great user experience from both the user and the admin side, an intuitive design, and offers more than just internal communication. Furthermore, it provided the best deal for a buck of all vendors."

Daniels Polevačiks

Project Manager - DPD

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“Oneteam helps us to motivate, inspire, and develop our colleagues, which clearly contributes to the success of our business.”

Natascha Poncia-Kilsdonk, Recruitment & Development Manager at H&M

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