Employee Experience

What is offboarding and how do you approach it?

December 13, 2022

Offboarding is more than sending a gift card when an employee leaves the company. By handling the offboarding process thoughtfully and personally, you ensure that departing employees leave with a good feeling. And offboarding has more benefits! So do you have your onboarding program in place? Great. Then now it’s time for a good offboarding program. In this blog post, we’ll guide you through the importance of offboarding, and the steps you need to take to create a successful program.

9 simple strategies to boost motivation on the frontline

February 14, 2022

Motivating employees. Surely this is not the first time you hear that it’s pretty much synonymous with increasing engagement and satisfaction, improving work performance, and reducing employee turnover. Motivated employees are more engaged and productive, call sick less often, and are a positive calling card to the outside world. But what exactly shall you do to boost the motivation of your deskless employees? How do you motivate someone, and what can you do better? In this article, we give you 9 useful tips for intrinsically motivating your employees and how you can measure the motivation of your staff.

30 employee satisfaction survey questions to understand and improve the workplace

February 23, 2022

Are your employees satisfied with their working experience? This is a question most HR manager regularly ask themselves. For HR teams, employee satisfaction surveys can provide hugely valuable feedback, outlining what their employees like about their job and where they see space for improvements. Encouraging your workforce to share their innermost thoughts and concerns about your company can be difficult. However, the secret to building a feedback culture lies in approaching them with a good understanding of their interests and current responsibilities within your organization. Follow our tips to better understand how to ask your employees for helpful, actionable feedback and increase employee engagement within your organization.

10 effective employee retention tactics for your frontline workforce

November 14, 2022

With the labor shortage still hampering post-pandemic recovery for retail and hospitality organizations, hiring top-performing employees is only half the battle. The actual mission is to know how to retain them long-term. Some people will want to work in retail or hospitality for a longer period, and for some, it is just a part-time job alongside their studies. Sometimes turnover is inevitable if they change careers based on their education, but it’s a total waste if they quit for reasons you can control. Decreasing turnover by a few percent will already have a significant impact. Your employees are your most valuable asset, which is why especially during these unprecedented times, finding the right retention strategy deserves your full attention. We’ve put together a list of concrete ways to round out your employee retention program and boost engagement with your deskless employees.

What is internal communication and why does it matter?

February 16, 2022

While much thought is put into branding and external marketing, the importance of internal communication is often neglected. This is despite the fact that, when done well, it can improve engagement, clarity, and transparency at your company. Whether it concerns an organization-wide culture audit or a smaller-scale update, internal communications should not be undervalued.

11 Employee Experience tips for 2024

December 20, 2023

In 2022, deskless industries, such as retail and hospitality, were confronted with a number of drastic trends and developments. Take The Great Resignation, for example, a trend in which deskless employees resigned en masse. After The Great Resignation, came the so-called Great Attrition. More and more employees are quitting or considering quitting their jobs, often because there is a gap between what they want and what their employers think they want. There are more and more deskless jobs available, but fewer people want these jobs. Many organizations have to deal with staff shortages, closures, and high employee turnover rates. Time for organizations to take a closer look at their frontline. They need to look at their stores and innovate faster than they do within their corporate headquarters. Ultimately, the individuals actually based within your stores (your deskless workforce) are the ones that manage your day-to-day operations. They are the lifeblood of your organization. If they leave, and you just have a corporate staff left, you’re not going to sell much. It all comes down to the enormous gap between the headquarters and the deskless workforce. That is why companies should focus on bridging that gap in the upcoming year and start making their deskless employees more successful and engaged. With these tips, we are sure you will succeed.

Why engaged employees make the best brand ambassadors

April 20, 2021

Put in the most simple terms, employee advocacy is usually defined as the promotion of an organization by its staff. In practice, there is a little more to it than that. Effective employee advocacy relies on an engaged workforce, one that buys into a credible narrative about your brand. It goes far beyond simply telling friends how great your job is or creating the odd LinkedIn post. To be able to put the right employee advocacy program in place, therefore, companies first need to have a strong level of employee engagement. If they can achieve this and are successful in creating a culture of employee advocacy, they’ll benefit from boosted visibility, improved brand perception, and employees that are more optimistic about the company’s future.

The 6 core elements of a successful digital employee experience

September 1, 2021

Employee experience may not receive quite as much attention as other workplace terminology, like engagement, agility, and disruption, but it is arguably much more important. In this blog post, we share the key ingredients for an integrated digital employee experience.

6 reasons to invest in employee experience

July 2, 2021

In order to help you build a business case within your organization and make the employee experience an important topic of the business strategy, I’ll share 6 reasons to invest in the employee experience of your deskless employees today.