Meet Buddy, your frontline AI assistant

Instant answers. Company-approved. Always in the right tone. Buddy helps your team get support without the wait and without the guesswork.

Two interface panels: left panel shows top topics with 'Time-off request' asked 65 times and 'Performance review' asked 32 times, with a note below saying 'Responds in every language.' Right panel displays 'Trained on documents & more' with 3 sources listed: Compliance and Safety Training (PDF), Holidays and time off, and Employee Handbook.
Powering frontline teams at 2,500 locations
Features

Designed for how your team works

Vertical workflow showing document cards for employee onboarding including Terms of employment, Employee Handbook, highlighted Training on data, Orientation Schedule, and Company culture.A flowchart with three connected blocks: the top block labeled 'Employee Handbook' with a green icon, the middle black block labeled 'Training on data...' with a sparkle icon, and the bottom block labeled 'Orientation Schedule' with a red PDF icon.

Answers from real data

Buddy gathers info from your Knowledge Hub, courses and more.
A group of five diverse coworkers smiling and standing together in an office setting, overlaid with a circular color-coded chart and legend indicating time-off request in blue, company benefits in green, and employee handbook in red.A group of four diverse coworkers smiling and standing together in a bright office; a small inset box lists three items with colored dots: blue for Time-off request, green for Company benefits, and red for Employee handbook.

Understands team needs

Tracks popular questions, gaps, and ratings to improve over time.
User interface section titled Personalization showing options to select an agent icon from three circles: a shining star, a robot face, and a chat bubble, with the shining star selected. Below is a text box labeled Agent name containing the name Buddy.User interface panel titled Personalization with options to select an agent icon from four circular choices, the first one with sparkles is highlighted with a cursor pointer, a text box below contains the agent name 'Buddy', and two tone of voice buttons labeled Formal and Friendly with Formal selected.

Always on-brand

Customize tone, terminology, and phrasing to match your company’s voice.
A circular icon with a language symbol at the center surrounded by white rounded rectangles containing greetings in various languages including Bonjour, こんにちは, नमस्ते, سلام, Cześć, Helló, Ahoj, and others on a light background.Grid of white rounded buttons each displaying the word 'hello' in different languages including English, French, Japanese, Arabic, Polish, Thai, Albanian, and others, with a black circular button in the center showing a language translation icon.

Multilingual support

Responds in 50+ languages, helping every employee in their native tongue.
Interface showing a new chat window greeting a user named Isaac and offering help with trusted internal information, browsing policies, exploring learning content, and getting role-specific answers.User interface of a chat window labeled New chat, greeting a user named Isaac with the message: How can I help you today? Options below include Find trusted internal information and Browse policies, guides and docs, while Explore learning content and Get answers tailored to your role are faded out. Two tabs are visible above called Employee Handbook and Orientation Schedule.
How it works

How Buddy works behind the scenes

1

Add your knowledge

Upload policies, forms, training docs, and internal tools all in one place.
2

Train your AI Agent

Buddy learns your company inside-out, from language to processes.
3

Support your team

Employees ask questions. Buddy answers instantly, and in the right tone.
Security

Our commitment to
security and trust

Your AI agent features enterprise-grade security. Every conversation and document is protected by Oneteam's rigorous standards.

Data hosting

Buddy runs on secure infrastructure with 24/7 monitoring, camera surveillance, and ISO 27001-certified data centers via DigitalOcean.

Encrypted communication

All messages sent to and from the AI agent are encrypted in transit (TLS v1.2) and at rest (AES-256), with storage restricted to European servers.

Access control & privacy

Only authorized users can interact with the AI agent. Role-based access ensures sensitive answers are only available to the right people.

Private by design

Your internal documents, policies, and HR data never leave your workspace. Buddy only answers from your approved sources no data sharing or training on external inputs.
Wall of love

You’re in good company

Empowering every role in your workplace

"Our wish was one app, a WestCord employee app, in which all internal communications is centralised per team, hotel and on a WestCord Hotels level. And this app also had to include employee training and digital micro learnings."
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Eline Ligthart
Employee Journey Manager
“We went from struggling with scattered tools to having everything in one place. Oneteam made internal communication feel effortless.”
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Kevin ter Maten
Head of Marketing
“We can now reach 90% of our workforce, which is truly remarkable"At Stayokay, we strive to transform our employees into brand ambassadors. Oneteam's digital learning and communication platform helps us to do so."!”
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Liza de Vos
Head of HR
“Oneteam helps us to motivate, inspire, and develop our colleagues, which obviously contributes to the success of our business.”
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Natascha Poncia-Kilsdonk
Recruitment & Development
“Prior to Oneteam, we could only connect with 20% of our employees, as the rest lacked a business email address. Now, we're reaching over 90% of our workforce, which is truly remarkable.”
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Annabeth van den Berg
Internal Communication
“97% of our employees actively use Oneteam. The improved communication with and involvement of our frontline employees has a positive impact on our business. The frontline employees are more confident on the floor and can therefore offer the best possible experience to our guests.”
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Caroline Bosman
Communications & Operations
"Oneteam offers us an all-in-one solution for employee experience. Instead of 4 systems, we can now offer our employees one solution for internal communication, onboarding, microlearning and integrated work schedules"
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Brenda Kovac
HR Manager
Awards

Loved by companies. Preferred by employees.

10+
years of helping companies become more organized